Heating & Air service, booked in a minute.
Schedule a repair or tune-up online in about a minute, or get an instant price on a new Trane system without waiting for a sales visit.
Trane Comfort Specialist™Two ways to get started online
Whether you need a quick fix or a whole new system, you can take the first step right now — day or night.
Book Service Online
For repairs, seasonal tune-ups, Comfort Club visits and second opinions.
- 1Tell us what's going onNo cooling, no heat, strange noises, or just due for maintenance.
- 2Choose your arrival windowSee open times and pick the one that fits your day.
- 3Get confirmationWe'll confirm your appointment and let you know when your technician is on the way.
Instant Replacement Quote
Thinking about replacing an old or unreliable system? See your options and pricing in minutes.
- 1Answer a few quick questionsHome size, current system type and what matters most to you.
- 2Compare Trane optionsGood, better and best choices with upfront pricing.
- 3Lock in your installPick the system you want and we'll take it from there.
Comfort, done right
Heating and cooling, healthier crawl spaces and backup power — one local team for homes across Onslow, Pender, Duplin and Sampson counties.
AC Repair
Warm air, short cycling, frozen lines or a unit that won't start — we'll diagnose it and get you cool again.
Book a repair →Heating & Heat Pumps
Heat pump, furnace and emergency heat repairs so the first cold snap doesn't catch you off guard.
Book a repair →System Replacement
High-efficiency Trane systems sized and installed for your home, with upfront pricing online.
Get an instant quote →Tune-Ups & Maintenance
Seasonal cleanings and safety checks that help prevent breakdowns and keep efficiency up.
Schedule a tune-up →Indoor Air Quality
Filtration, humidity control and air cleaning — a big deal in our humid coastal climate.
Book an IAQ visit →Ductless Mini-Splits
Efficient comfort for additions, garages, bonus rooms and homes without ductwork.
Get pricing →Crawl Space Encapsulation
Seal out moisture, mold and musty air with a vapor barrier, sealed vents and dehumidification.
Learn more →Generac Generators
Whole-home standby power that kicks on automatically when a storm takes out the grid.
Learn more →Crawl space encapsulation
In coastal North Carolina, a damp crawl space is one of the biggest causes of musty smells, mold, wood rot and high humidity indoors. Much of the air in your home rises from below the floor, so what's happening down there affects the air you breathe and how hard your HVAC system has to work.
Depending on your home, encapsulation can include:
- Heavy-duty vapor barrier over the floor and up the foundation walls
- Sealing foundation vents, gaps and the access door
- A dedicated crawl space dehumidifier to keep moisture in check
- Insulation and drainage improvements where needed
Signs your crawl space needs attention
- Musty or earthy smells inside the house
- Sticky, humid air even with the AC running
- Standing water or condensation under the house
- Mold or mildew on joists and subfloor
- Cupping or soft spots in wood floors
- Pests, sagging insulation or rising energy bills
Our technicians will inspect the space, show you what they find and walk you through your options.
Life goes on.
- AutomaticStarts on its own within seconds of an outage — whether you're home or not.
- Whole-homeKeep your AC or heat, refrigerator, well pump, lights and Wi-Fi running.
- Fuel you already haveRuns on natural gas or propane — no refueling in the middle of a storm.
Generac whole-home generators
Hurricane season and summer storms are a fact of life on the coast. A Generac standby generator is permanently installed outside your home and connected through an automatic transfer switch, so when the power goes out, your home keeps running.
- Generator sized to what you want to keep powered
- Professional installation by our local team
- Service from the same people who take care of your HVAC
A Trane Comfort Specialist in your neighborhood
Trane Comfort Specialist dealers are independent contractors recognized by Trane for their training, installation standards and commitment to customer satisfaction.
- Factory-trained technicians who know Trane equipment inside and out
- Installations done to Trane's standards
- Ask us about available Trane warranty options on new systems
- Local people you'll see again — not a call center
Comfort Club
Your home. Our priority. Expert HVAC care, priority service and member-only savings to keep your home comfortable all year long.
Comfort Club
- 15% off repairs (parts + labor)
- Annual cooling maintenance
- Annual heating maintenance
- 2-year parts & labor warranty on repairs
- Priority scheduling
- New Equipment Credit Program
- Air filter replacement
- —24/7 SmartAC sensor monitoring
- —Proactive equipment alerts
- —Remote system health monitoring
- —Early detection of HVAC issues
- —50% off evaluation or trip fees
Comfort Club+
- 15% off repairs (parts + labor)
- Annual cooling maintenance
- Annual heating maintenance
- 2-year parts & labor warranty on repairs
- Priority scheduling
- New Equipment Credit Program
- Air filter replacement
- 24/7 SmartAC sensor monitoring
- Proactive equipment alerts
- Remote system health monitoring
- Early detection of HVAC issues
- 50% off evaluation or trip fees
Two locations, one local team
From the Topsail coast to inland Duplin and Sampson counties.
Not sure if you're in our area? Start a booking — we'll let you know.
Good to know
How does the instant replacement quote work?
Answer a few questions about your home and current system, and you'll see Trane system options with pricing right away — no in-home sales visit required to get a number. When you're ready, choose your system and we'll schedule the install.
Is my online booking a real appointment?
Yes. You choose an available arrival window and we'll confirm it with you. If anything changes, we'll reach out directly.
What's happening with the Hurricane name?
Rich's Heating + Air is transitioning to the Hurricane brand. The people, the phone numbers, the service area and your Comfort Club membership all stay the same.
Is my Comfort Club membership still good?
Absolutely. Comfort Club and Comfort Club+ haven't changed — your benefits and scheduled visits carry on as normal.
What's the difference between Comfort Club and Comfort Club+?
Both plans include annual cooling and heating maintenance, 15% off repairs, a 2-year parts & labor warranty on repairs, priority scheduling, air filter replacement and our New Equipment Credit Program. Comfort Club+ adds 24/7 SmartAC sensor monitoring with proactive alerts and remote system health checks, plus 50% off evaluation or trip fees.
Do you only work on heating and air?
HVAC is our core, but we also handle crawl space encapsulation and Generac whole-home standby generators — all from the same local team.
Which towns do you serve?
Sneads Ferry, Surf City, Topsail Beach, Hampstead, Holly Ridge, Burgaw, Wallace, Rose Hill, Teachey, Clinton, Warsaw and Magnolia, North Carolina.
Ready when you are.
Book a service visit or see replacement pricing right now — it only takes a couple of minutes.